You may at any time ask us to delete your information. We will consider and where necessary comply with your request in accordance with applicable law, as explained above. Please note that after deleting the information, we may not be able to provide the same level of services to you as we will not be aware of your preferences.
Withdrawal of Consent
You may at any time revoke or withdraw your consent to provide your information to us by using the applicable contact details set out at the end of this Privacy Policy. However, such action may render it impossible for us to assist you any further. You hereby accept and agree that we shall not be held liable in any manner whatsoever if we are unable to perform our services or if there is a deficiency in our services to you due to your withdrawal of consent. You agree that you shall not file or initiate any complaints, legal proceedings or claims against us and/or our employees, directors, associates, etc. in this regard. You further agree to indemnify and hold us and/or our employees, directors, associates, etc. harmless from any complaints, legal proceedings or claims filed or initiated by any third party against us in this regard
Access
You have the right to know whether we process information about you, and if we do, to access that information we hold about you and to ascertain how we use it and who we share it with. Please note that we may not provide you with certain information if providing it would interfere with another’s rights (e.g. where providing the information we hold about you would reveal information about another person) or where another exemption applies.
Portability
You have the right to receive a subset of information we collect from you in a structured, commonly used and machine-readable format and a right to request that we transfer such information to another party. If you wish for us to transfer the information to another party, please ensure you provide details of that party and note that we can only do so where it is legally, contractually and technically feasible.
We are not responsible for the security of the information, its transmission or its processing once received by the third party. We also may not provide you with certain information if providing it would interfere with another’s rights (e.g. where providing the information we hold about you would reveal information about another person).
Erasure
You may request that we erase the information we hold about you in the following circumstances:
You believe that it is no longer necessary for us to hold the information we hold about you;
We are processing the information we hold about you on the basis of your consent and you wish to withdraw your consent and there is no other ground under which we can process the information;
We are processing the information we hold about you on the basis of our legitimate interest and you object to such processing;
You no longer wish us to use the information we hold about you in order to send you promotions, special offers, marketing and lucky draws; or
You believe the information we hold about you is being unlawfully processed by us.
However, please note that we may retain the information if there are valid grounds under law for us to do so. We will let you know if that is the case.
Please note that after deleting the information, we may not be able to provide the same level of services to you as we will not be aware of your preferences. Where you have requested that we erase information that we have made public and there are grounds for erasure, we will use reasonable steps to attempt to tell others that are displaying the information or providing links to the information to erase such information.